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The Co-operative Bank provides a full range of banking products and services to retail and SME (Small and Medium Sized Enterprises) customers and is committed to values and ethics in line with the principles of the co-operative movement.

In 1992, The Co-operative Bank took the pioneering step to become the first UK bank to launch a customer-led Ethical Policy, which gives the Bank鈥檚 customers a say on the ethical issues that are important to them, and how the Bank could help. These answers form the basis of our Ethical Policy, shaping the Bank鈥檚 ethical commitments, the way in which it will use customer鈥檚 money and the issues it will campaign for. For over 30 years, the Ethical Policy remains unique in the UK and has been updated six times in consultation with the Bank鈥檚 customers, to reflect their changing priorities.

For the third year running, in 2023, The Co-operative Bank has been rated as the UK鈥檚 best Environmental, Social and Governance (ESG) high street bank*.

We鈥檙e incredibly proud of the score we鈥檝e received, confirming our place as the UK鈥檚 best rated high street bank* for ESG. With our ambitious ESG commitments, we're working to maintain this position in the future, as we strive to continually deliver our unique, customer-led ethical commitments to both customers and stakeholders.

听*Rated by Morningstar Sustainalytics in the Regional Banks sub-industry with a score of 8.5 as of 9 October 2023.

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